Fello Cookie Policy

Last updated: January 2026

This Cookie Policy explains how Fello uses cookies and similar tracking technologies when you visit our website or use our mobile application.

Cookie Consent

By using Fello, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

We use cookies and similar technologies for several purposes: Essential Cookies: • To enable core functionality of the App • To authenticate users and prevent fraudulent use of accounts • To remember your login status • To ensure the security of our services Performance Cookies: • To collect information about how you use our services • To identify and fix errors • To improve the performance of our App Functionality Cookies: • To remember your preferences and settings • To provide personalized features • To remember choices you make (such as language preferences) Analytics Cookies: • To understand how users interact with our services • To measure the effectiveness of our features • To improve user experience based on usage patterns

3. Types of Cookies We Use

We use the following categories of cookies: First-Party Cookies: Cookies set directly by Fello to enable core functionality and remember your preferences. Third-Party Cookies: Cookies set by our trusted partners for analytics and service improvement: • Firebase Analytics: Used to understand app usage patterns and improve our services • Google Analytics: Used on our website to analyze visitor behavior • Crashlytics: Used to identify and fix technical issues These third-party services have their own privacy policies addressing how they use the information they collect.

4. Mobile App Tracking Technologies

In our mobile application, we use similar tracking technologies including: • Device Identifiers: Unique identifiers assigned to your device • Software Development Kits (SDKs): Third-party code integrated into our app for analytics and functionality • Local Storage: Data stored locally on your device for app functionality These technologies help us: • Provide a seamless user experience • Remember your preferences • Analyze app performance • Detect and prevent fraud

5. Cookie Duration

The cookies we use have varying durations: Session Cookies: • Expire when you close your browser or app • Used for essential functions like maintaining your login session Persistent Cookies: • Remain on your device for a specified period • Authentication cookies: Up to 30 days • Preference cookies: Up to 1 year • Analytics cookies: Up to 2 years You can delete persistent cookies at any time through your browser or device settings.

6. Managing Cookies

You have control over cookies: Browser Settings: Most web browsers allow you to control cookies through their settings. You can: • Block all cookies • Block third-party cookies only • Delete cookies when you close your browser • Receive a notification before a cookie is stored Mobile Device Settings: On mobile devices, you can: • Reset your advertising identifier • Limit ad tracking in your device settings • Control app permissions for data collection Opt-Out Options: • Google Analytics: Install the Google Analytics Opt-out Browser Add-on • Firebase: Manage data collection in your device settings Please note that blocking certain cookies may affect the functionality of our services.

7. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We currently do not respond to DNT signals, but we respect your privacy choices and provide alternative ways to manage your privacy preferences as described in this policy.

8. Children and Cookies

We are committed to protecting children's privacy. Our cookie practices for users under 18 are designed to: • Minimize data collection • Avoid behavioral tracking for advertising purposes • Only use cookies essential for service functionality Parents and guardians can manage cookie settings on their children's devices.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in: • The cookies we use • Our practices • Legal requirements We will notify you of significant changes through our App or website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Your Rights

Under GDPR and similar privacy laws, you have rights regarding cookies and tracking: • Right to be informed about our cookie usage • Right to withdraw consent for non-essential cookies • Right to access information about cookies stored on your device • Right to request deletion of your data To exercise these rights or ask questions, contact us at support@getfello.app.

11. Contact Us

If you have questions about our use of cookies, please contact us: eBera Consulting AB Email: support@getfello.app Sweden

Fello

Connecting families, building communities